Help & Support

Need help with your Aqara device?

Refer to your device's FAQ, via:

  • Your Aqara Home App:
    Navigate to Profile > Help & Feedback > Select your device type > Select your device.
  • Product List:
    Find your device on the "Products page", then review the support documents located at the bottom of the page.

Experiencing an issue?

If you are experiencing an issue with your Aqara device, please fill in and submit the below form and one of our technical support team will be in touch: