Product Info

Description

Meet the Aqara Hub G350 – Aqara’s first Matter 1.5 smart camera, designed to work effortlessly with leading smart home platforms. No extra apps or complicated setup required.

Its dual-lens system combines a 4K ultra-wide camera with a 2.5K telephoto lens, delivering crisp detail from close-up to far away with smooth 9× zoom. AI-powered tracking keeps people and pets perfectly in frame, while fluid pan-tilt movement provides full 360° room coverage.

With local AI detection, clear two-way audio, and support for Apple Home, Google Home, Alexa, and more, the G350 makes home monitoring simple, reliable, and seamlessly connected.

Key Features

• Aqara’s Matter Camera: Powered by Matter 1.5, the G350 connects directly to major smart home platforms. Enjoy smooth, low-latency live view, two-way communication, and unified alerts—all within your preferred ecosystem, with no extra apps or complex setup.
• 4K Clarity with 9× Zoom, Perfect Near or Far: A dual-lens design pairs a 4K ultra-wide lens with a 2.5K telephoto lens. Easily zoom via dial or touch to capture everything from wide scenes to fine details. A large f/1.6 aperture and discreet 940nm infrared night vision ensure sharp images, even in low light.
• Tracks Like a Cameraperson: AI-powered tracking keeps people and pets centred automatically. Intelligent zoom highlights key details, while movement slows during zoom for smoother, more natural tracking.
• See Everywhere with Fluid Pan-Tilt: Enjoy complete 360° coverage with smooth pan-tilt movement. Tap to jump to any point, create panoramas, cruise automatically, or set preset angles to keep important areas in view.
• Detects Locally – See and Hear What Matters: Local AI detection identifies people, pets, faces, voices, gestures, and more—turning them into useful alerts and automations. High-quality two-way audio lets you respond instantly without unnecessary noise.
• Works with Apple Home and More*: Seamlessly integrates with Apple Home (including HomeKit Secure Video), Home Assistant, Google Home, Alexa, and SmartThings. Access live view, recordings, and audio control anytime via app or voice.
• Matter Controller & Zigbee Hub: Acts as a powerful Aqara Zigbee hub and Matter Controller/bridge. Connect Aqara devices to major platforms and bring third-party Matter devices into Aqara Home for unified, future-ready control.
• Flexible Local & Cloud Storage**: Choose how you store footage: record 24/7 to a secure microSD card (up to 512 GB), back up to NAS, or use end-to-end encrypted cloud storage with smart, sensor-linked event timelines.

Note:
* HomeKit Secure Video requires an iCloud plan and an Apple home hub. Resolution is limited to 1080p and may reduce under poor network conditions.
** MicroSD card not included. NAS data transfer is supported via SD card only. Cloud storage requires a HomeGuardian plan. A free trial is included and activates automatically.

Specifications

Model	CH-C14D
Dimensions	123×85×68 mm
Video Resolution	3840 × 2160 (Wide-Angle Lens), 2560 × 1440 (Telephoto Lens)
Field of View (Diagonal)	133° (Wide-Angle Lens), 43° (Telephoto Lens)
Focal Length	2.8 mm (Wide-Angle Lens), 8 mm (Telephoto Lens)
Aperture	f/1.6
Frame Rate	20 fps
Power Input	5V⎓2A
Wireless Protocols	Wi-Fi IEEE 802.11 a/b/g/n/ac/ax 2.4/5 GHz, Zigbee/Thread IEEE 802.15.4, Bluetooth
Local Storage	MicroSD card (not included). CLASS 10 or above is supported, up to 512GB storage
Operating Humidity	0 ~ 95% RH, no condensation
Operating Temperature	-10 °C ~ 45 °C (14 °F ~ 113 °F)
What is in the Box	Camera Hub G350 × 1, User Manual × 2, USB-C to USB-C Cable × 1

Automations and Complementary Products

Click a product image to go to its page details

Scene: Auto Privacy on Arrival

Arrive home with total peace of mind. As soon as a trusted user unlocks the door and the lights come on, the camera automatically enables Privacy Mode—so your personal moments stay private.

Automation Setup

WHEN: Door is unlocked OR IF (Condition): Light is turned on // THEN (Action): Enable Privacy Mode

Scene: Bedtime Guard Lite

Settle in for the night while your home stays protected. Activating your Goodnight scene switches the camera to night vision, enables all detections, and positions it perfectly—without disturbing your sleep.

Automation Setup

WHEN: Goodnight scene is triggered // THEN (Action): Enable IR night vision and all detections AND Pan to “master overview” angle

Scene: Elderly Check-in

Stay reassured every morning. If no movement is detected during key hours, the camera automatically checks in—capturing footage to help you ensure everything is as it should be.

Automation Setup

WHEN: No presence detected in living room and bedroom (08:00–10:00) AND IF (Condition): Bedroom door and front door are closed // THEN (Action): Pan to preset position AND Record cloud video

Product Support Documents

• Step by step installation instruction video:
  Installation Video (00:02:57)
• Product User Manual:
  User Manual (PDF)